What our Customers say...
We had a water leak under the slab. The damage was confined to our master bed/bath. We tried to get the carpet dry ourselves, but the area was too large so we called SERVPRO on a Sunday afternoon. David said he would be here in 30 minutes--and he was. He called in his troops and soon there were fans and dehumidifiers working. We requested that masks be worn in our house. Every worker who came into our house wore a mask without us asking. A day or two later they brought in a packing team who boxed up everything. They brought in a portable storage unit and moved furniture & boxes into it. They also brought in a team to remove the damaged bathroom cabinets. Every single day someone came (except Thanksgiving Day because we told them not to come) to measure the progress of the drying. They were on time every day. They knew what to do and they had people to do it. Everyone was very respectful to us and to our property. SERVPRO dealt with the insurance adjusters--all the logging and documentation the insurance required. We highly recommend SERVPRO to anyone who has a home disaster.
We used SERVPRO for our personal residence as well a business loss. David and his team are very professional and easy to work with. David goes the extra mile to take care of all the details in order to keep things running while they are doing their job.
What a great experience during a bad situation. I had water damage and mold in three different rooms. I had no idea of what to do. A friend suggested that I contact SERVPRO. David and his team were very helpful and took care of everything. Hopefully I won't need their help again, but if I do, they will be the only ones I will be calling.
David Hanning and his crew are true professionals. I have recommended them to several of my customers. They always provide prompt professional service in times of chaos. They have guided my customers through the entire restoration process and made sure quality was maintained throughout. Great job!
Called them for advice on how to handle a carpet disaster I had. I was painting a room at my house and dumped paint all over my new carpet. I was in a panic. Called just to find out what to do to fix this bad situation. They told me not to anything because I would make it much worse which I was. They sent a crew out in no time and brought in their equipment and jumped on it and took care of it. They even followed up and back just to check up on it and do another cleaning a second time. I didn't know what to do but they did. Leave that to the experts. I would highly recommend them.
I was bringing my critically ill child home from the hospital and needed my house as clean as possible. SERVPRO came out with short notice and did an excellent job! Thank you SERVPRO!
I have had my carpets cleaned multiple times by
SERVPRO. Each time they do such an amazing job.
Jacob, Kelsea and Jonathan have all been in my home
and I am always impressed with their kindness but
most important how efficient and thorough they have
been! My carpets (even the toughest stains) have
come out looking new! Thank you SERVPRO!
One of the most scary and difficult circumstances when there is a loss is dealing with the insurance company. The greatest thing about David and his crew handling my loss was that they were such an advocate for me with the insurance company. I felt that I was well represented and I was able to get everything I could from my insurance.
These guys are very responsive and professional
I've used this company whenever we have had leaking washers and David has always been there to help us out. I really appreciate the quick response time and professionalism.
They cleaned and spot treated carpeting after a tenant moved out of our rental in preparation for listing the house on the market. They also cleaned the intake vent of the furnace which had not been cleaned for several years. It was great work, and both of their technicians were prompt, efficient, and respectful. I will definitely use them again.
We recently used SERVPRO of Central Tulsa when the hot water heater in our Master Bathroom failed, flooding both the bathroom and Master Bedroom. What a mess! David's team was quickly dispatched and were at our house in less than an hour (we live in Claremore)! Project Manager Jonathan hastily ensured the water was extracted and drying equipment was up and running. In the days that followed, each SERVPRO professional that entered our home were courteous, respectful and diligent in their work. From pack out, demo, remodeling, unpacking and also dealing with our insurance company, we couldn't have been more pleased!! When they were finished our house looked better than before the water loss!! These are highly skilled, professional, and honest people and we would not hesitate to use them again. We highly recommend their services!!
Wonderful experience!! Very responsive, professional team. Same day inspection of area of mold concern with plan formulated quickly to remedy the issue. Would HIGHLY recommend.
My parents house flooded in May of 2019. Water
was inside the house up to 4 feet high. It took
several days for the water to get completely out of
the house. By the time the water was completely
gone there was mold all over the sheetrock.
Everything was removed all the way to the ceilings.
Once all of the carpet, sheetrock, and insulation were
all removed from the house, SERVPRO came in and
dried the house completely out. this took several
days and SERVPRO stayed on top of the situation.
Once the house was completely dry, SERVPRO
performed mold remediation by sealing all of the
wood and then performing a fog job to prevent any
SERVPRO was professional and completely thorough in
their service. The house is completely remodeled
and we have experienced no issues whatsoever.
My grandpa had a pipe bust in his house and these guys showed up same day and pulled up the flooring and set up equipment very quickly. Preston, Jacob, and Jonathan were very respectful and answered every question we had thoroughly. They were a huge help on very short notice. I would definitely recommend them to anyone looking for good work done fast 10/10.